Your Privacy Rights
Last Updated: January 15, 2026
Welcome to Our Privacy Commitment
At JRK Supplements, we believe your privacy deserves the highest level of protection and transparency. This policy explains how we handle your personal information when you visit jrkserv.com or interact with our services. We're committed to being upfront about our practices and giving you control over your data.
SMS Communications and TCPA Compliance
By providing your mobile number, you're agreeing to receive promotional and informational text messages from JRK Supplements. Here's what you need to know about our SMS program:
- Message frequency: You may receive up to 4 messages per week
- To opt out: Reply STOP to any message to cancel immediately
- For help: Text HELP or contact our support team
- Message and data rates may apply according to your carrier plan
- Carriers are not liable for delayed or undelivered messages
- Your consent isn't required to make a purchase
Cookie Technology and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. We use essential cookies for site functionality, analytics cookies to improve our services, and marketing cookies to show you relevant advertisements. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.
Information We Collect About You
We gather information to provide you with better products and services. The types of data we collect include:
- Personal identifiers like name, email address, and phone number
- Shipping and billing addresses for order fulfillment
- Payment information processed securely through third-party providers
- Website usage data including pages viewed and time spent
- Device information such as browser type and operating system
- Communication preferences and marketing consent status
Your California Privacy Rights (CCPA)
California residents have specific rights regarding their personal information under the California Consumer Privacy Act. You have the right to know what personal information we collect, use, and share, request deletion of your personal data, and opt-out of the sale of personal information (though we don't sell personal data). To exercise these rights, contact us at [email protected] with "CCPA Request" in the subject line, and we'll respond within 45 days.
Protecting Children's Privacy
JRK Supplements takes children's privacy seriously and doesn't knowingly collect personal information from anyone under 13 years of age. Our website and services are designed for adult use only. If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately. Parents who believe their child has provided us with personal information should contact us right away.
Data Security Measures
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server environments, regular security audits, and limited employee access to personal information. While we strive to protect your data, no internet transmission is completely secure, so we encourage you to take precautions when sharing sensitive information online.
How We Use Your Information
Your personal information helps us deliver exceptional service and products tailored to your needs. We use your data to process and fulfill orders, communicate about products and promotions, improve our website functionality, provide customer support, comply with legal obligations, and analyze trends to enhance our offerings. We never use your information in ways that would surprise you or violate your trust.
Third-Party Data Sharing
We share your information only when necessary to provide our services or as required by law. This includes sharing with shipping carriers for delivery, payment processors for transactions, marketing platforms for communications (with your consent), analytics providers for website improvement, and legal authorities when required by law. We never sell your personal information to third parties for their marketing purposes.
International Data Transfers
As a Brazil-based company serving customers globally, your information may be transferred to and processed in countries other than your own. We ensure that any international transfers comply with applicable privacy laws and maintain appropriate safeguards to protect your data. When transferring data internationally, we use standard contractual clauses and other legal mechanisms to ensure continued protection.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices before the changes take effect. We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.
Managing Your Privacy Preferences
You have control over how we use your personal information and can update your preferences at any time. You can unsubscribe from marketing emails using the link in any message, opt out of SMS by texting STOP, update your account information through our website, request copies of your personal data, or ask us to delete your information. We respect your choices and will process your requests promptly.
Data Retention Practices
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically kept for accounting and warranty purposes, marketing data is retained until you opt out, and website analytics data is anonymized after processing. When we no longer need your information, we securely delete or anonymize it according to industry best practices.
Contact Information
We're here to help with any questions or concerns about your privacy and this policy. Reach out to us through any of these channels:
- Email: [email protected]
- Phone: +13606374821
- Mail: Jrk Services Administrativos Para Restaurantes Ltda, Rua Arthur Coelho Borges 120, Linhares, ES 29901752, Brazil
- CNPJ: 49074435000197
This privacy policy is effective as of January 28, 2026, and reflects our ongoing commitment to protecting your personal information.